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Arctic Grey
Cybersecurity Audit & Hardening

Find the weak points in your store before someone else does.

AI helps attackers find weak points faster than ever. Our engineers use the same kind of tools to find yours, show you how to fix each one, and quote the hours to fix it for you.

  • Shopify Platinum Partner
  • 1,000+ stores supported
  • Non-intrusive: we never run attacks
A steel vault door standing open in a quiet, sunlit white gallery
CriticalSample finding A payment gateway key is visible in your theme code. You revoke the key. We remove it from the code: 1.5 hours.
Essentials audit8 hours$1,760 in Bulk Hours, for one Shopify store
Advanced audit20 hours$4,400, for custom apps, an ERP or headless
Areas reviewed8Code, apps, keys, access, email and more
Exposed data alert1 business dayThe same business day for critical items

Why now

Attacks got faster. Knowing where you stand is the first defense.

Attackers now use AI to spot gaps faster. That isn’t a reason to panic. It’s a reason to know which doors are open on your store, and close the ones that matter.

A city at blue hour seen from high above, thousands of windows lit

Industry-wide figures from the latest public reports, checked Oct 22, 2026. They are not specific to Shopify.

What the audit checks

Eight places weak points hide.

We review from the outside in, and through the access you give us. We never run attacks, load tests or phishing on a live store.

  • Theme and custom code

    Liquid, scripts and custom apps we can read: secrets in code, unsafe inputs, outdated libraries.

  • Apps and permissions

    Every installed app, what it can read and change, and whether it still needs that access.

  • Integrations and connectors

    Your ERP, 3PL, marketing, reviews and other connected services, and the keys they use.

  • Exposed keys and secrets

    API keys, tokens and passwords visible in code, files or anything you share with us.

  • Staff and admin access

    Who can log in and with what rights, including former staff and agencies, and two-step login.

  • Checkout and payment settings

    How payments are set up on your side. We never test payment providers’ own systems.

  • Email and domain

    The SPF, DKIM and DMARC records that stop others sending email as you, and your DNS settings.

  • Public surface

    What anyone can see from outside: exposed files, security headers, old pages and open forms.

What you get

Every finding, who fixes it, the steps and the hours.

Fix them with us, do them yourself, or both. The instructions are yours either way.

Sample findings from an audit report, illustrative
SeverityFindingWho fixes itEstimate
CriticalA payment gateway API key pasted into theme codeYou revoke it, we remove it1.5 hours
HighA former agency still has full admin accessYou, with our listAbout 15 min
MediumAn app can change all orders but only needs productsArctic Grey, with your OK1 hour
MediumNo DMARC record, so others can send email as youArctic Grey1 hour
LowOld landing pages and test files are still publicArctic Grey0.5 hours

Illustrative rows. Your report lists your own findings, each with step-by-step instructions.

  • A priority order, so you know what to fix first.
  • Step-by-step instructions for every fix, ours or yours.
  • A leadership summary on one page, with Advanced.

How it works

Six steps, and you decide at every one.

  1. Before any test

    Authorize

    You sign a short authorization listing exactly what we may review, and when. We never touch anything you don’t own or control.

  2. The review

    Audit

    Our engineers review your store with AI-assisted tools, then check every finding by hand.

  3. Your report

    Report

    Every finding with its severity, who fixes it, the steps and an hour estimate.

  4. Your call

    Fix

    You choose what we fix. Each fix draws from your Bulk Hours, at the hours quoted.

  5. After fixes

    Retest

    We confirm our fixes worked. The retest is estimated in your quote.

  6. Every month

    Monitor

    A regular re-check, because new weak points appear all the time.

    Optional

Shared responsibility

What we fix, and what only you can do.

Some fixes need your hands, because only you can reach the account or make the call. We flag every one and walk you through it.

We can fix

With the access you give us
  • Remove keys and secrets from code and store them safely.
  • Tighten theme and custom-app code.
  • Reduce app permissions, with your OK.
  • Set up email security records.
  • Add security headers and close exposed files.
  • Clean up staff and collaborator access.

Only you can do

We show you how
  • Revoke and reissue an exposed payment gateway key in your provider’s dashboard.
  • Cancel and replace a card number that was shared insecurely.
  • Reset passwords for accounts only you control.
  • Decide which apps to keep.
  • Notify customers, regulators or card brands if the law requires it, with your legal adviser.

Packages

Start with an audit. Fix what matters.

Every package is Bulk Hours at $220 an hour. Fixes are quoted per finding and draw from your Bulk Hours. Unused hours never expire.

  • Essentials

    $1,760 8 Bulk Hours

    For a single Shopify store with standard apps.

    • All eight areas reviewed
    • Every finding with its owner, steps and hours
    • A remediation quote in hours
    Book a call to start
  • Most complete

    Advanced

    $4,400 20 Bulk Hours

    For stores with custom apps, an ERP, headless or several integrations.

    • Everything in Essentials
    • In-depth review of custom apps and integrations
    • A one-page leadership summary
    Book a call to start
  • Enterprise

    Quoted sized on a call

    Several stores, custom infrastructure or compliance requirements.

    • Scope agreed on a call
    • Hours quoted before any work
    • The same report and fix quotes
    Book a call
  • Monthly monitoring

    About $880 a month, 4 hours

    A regular re-check, because new weak points appear all the time.

    • A monthly re-scan of the eight areas
    • New apps, access and exposed keys reviewed
    • A one-page report with new findings and hours
    Book a call to start

If an audit takes fewer hours than its package, the rest stays in your balance; if it needs more, we tell you and quote before going over. New to Arctic Grey? Your first Bulk Hours purchase is covered by our 30-day first-time customer guarantee. Monitoring runs in business hours and is a periodic review, not real-time protection.

A woman in a charcoal suit looks out over a misty city at dawn

Our honest promise

No one can promise a store that can’t be breached.

New attacks appear every day, and AI keeps making them faster. Anyone who guarantees you’re safe isn’t being straight with you. Here is what we do promise.

  • Our best work with today’s tools and knowledge.
  • Plain answers about every weak point we find.
  • The fix and the hours for each one, so you decide.
  • We never test anything you don’t own or haven’t authorized.
  • Your report stays confidential, and we delete raw scan data 90 days after delivery.

Security work is billed by the hour, with no guarantee of results. See Security and cybersecurity in our Terms of Service.

Questions

What people ask before they start.

Anything else, ask on a 15-minute call.

Can you guarantee my store won’t be hacked?

No, and no one honestly can. New attacks appear every day. We find and fix the weak points we can see with today’s tools, and tell you plainly about the rest. Security work is billed by the hour, with no guarantee of results.

Will the audit slow down or break my store?

No. The audit is non-intrusive: we review your code, settings and access, and check your public site from the outside. We don’t run attacks, load tests or phishing.

Do you test Shopify itself, or my apps’ servers?

No. We never test Shopify’s platform or another company’s systems without that company’s written permission. We review how apps are set up in your store and what they can access.

What if you find card numbers, keys or customer data?

We stop, tell your contact within one business day (the same business day for critical items), and never copy the data. We note where it is and redact it in the report. You revoke or replace what was exposed and make any notifications the law requires, and we can help with the technical side.

Do I have to use you for the fixes?

No. Every finding comes with step-by-step instructions. Use us, your own team, or both.

How is it priced?

By the hour, as Bulk Hours at $220 an hour: 8 hours for Essentials, 20 for Advanced, and Enterprise is quoted. If your audit takes fewer hours than the package, the rest stays in your balance. If it needs more, we tell you and quote before going over. Fixes are quoted per finding in hours. Unused hours never expire.

We think we’re being attacked right now. Can you help?

Contact Shopify and your payment providers first. We’ll help as fast as we can during business hours, billed hourly. We don’t offer 24/7 response or guaranteed response times.

Do you use AI on our code?

Yes, with safeguards. We remove secrets and personal data before any AI tool sees our findings, we use only business AI accounts that don’t train on your data, and an engineer checks every finding.

Who sees the report?

You do. Your report is confidential. We delete raw scan data and logs 90 days after we deliver it, and with your written OK we may privately tell an app’s maker about a weakness in their app.

Do you need our passwords?

No shared passwords by email. You give us access through Shopify collaborator or staff accounts scoped to the work, and you remove it when we’re done.

Know where you stand.

Start with an audit. You get every weak point, the fix and the hours.